Frequently Asked Questions

Our services are designed to be both comprehensive and cost-effective. We charge an 8% management fee based on the gross rent collected each month. This percentage-based fee ensures that we are fully invested in maximizing your rental income, as our success is directly tied to yours.

In addition to the management fee, we also charge a tenant placement fee, which is a one-time charge only when we successfully place a tenant in your property. This fee covers the cost of marketing the property, screening potential tenants, and handling the lease agreement. After that, there are no hidden fees or surprises—just straightforward, transparent pricing. We believe in providing exceptional service at a fair price, so you can focus on the benefits of property ownership without worrying about unnecessary costs.

That’s all! There are no other fees AT ALL!

 At our property management company, we believe in aligning our interests with yours, which is why we use a percentage-based management fee instead of a flat fee. This approach ensures that we are motivated to maximize your rental income because our success is directly tied to yours. The more we increase your property’s value and rental returns, the more we succeed together.

Additionally, we keep things simple and transparent by not charging any additional fees—no setup fees, markups, vacancy fees, inspection fees, or other unnecessary charges. We focus on delivering exceptional service without burdening you with hidden costs, allowing you to enjoy the benefits of property ownership with peace of mind.

At Stripe Management, our goal is to have only the most responsible tenants occupy your properties. We do this by reviewing their application, credit score, and credit report.

Other property management companies overlook the significance of an applicant’s credit report, but at Stripe Management, we know that it is an important factor to consider when evaluating their ability to pay rent on time. 

Our service fees are straightforward. 8% off monthly rental and Tenant Placement, no other fees AT ALL!

Periodic inspections, proactive response to potential risks, consistent maintenance and repairs, consistent coordination with facilities and vendors, etc.

Yes, we conduct routine inspections as part of our commitment to maintaining the quality and value of your property. Regular inspections help us identify and address potential issues early, ensuring that your property remains in excellent condition and that tenants are adhering to the terms of their lease. These inspections are included in our management service, and we do not charge any additional fees for them. Our goal is to provide comprehensive property care without burdening you with extra costs.

Stripe Management uses best practices to handle evictions and legal compliance. To handle evictions and adhere to legal requirements, proper documentation, following the right procedures, contacting a lawyer, and keeping records are necessary tasks. Also, it’s critical to interact with tenants, abide by fair housing regulations, and pay security deposits. You can reduce legal concerns by taking these actions.

Our maintenance and repair process is designed to be efficient, transparent, and hassle-free for property owners. When an issue arises, our team promptly assesses the situation and coordinates with trusted, licensed vendors to handle the repairs. We prioritize quality and cost-effectiveness, ensuring that your property is well-maintained without unnecessary expenses.

Regarding approval, we understand that some repairs may require immediate attention. However, we also respect your involvement in decision-making. Therefore, we have a minimum threshold, typically around $250, before we proceed with any repairs without your approval. For any repairs exceeding this amount, we will always contact you first to discuss the situation and obtain your consent before moving forward. This approach balances efficiency with your control over the maintenance of your property.

As a property manager in both Maryland and Washington, DC, having a clear and consistent approach to rent collection and late payments is critical to ensuring that money is received on time and any concerns are handled effectively. Among the steps I would take are:

• Clearly express the rent due date
• Offer numerous payment options
• Adopt a late fee policy
• Follow-up on late payments
• Send a reminder note
• Call legal counsel
• Maintain correct records

I would be able to ensure that rent is paid on time and any difficulties are handled promptly by having a clear and consistent strategy to rent collection and late payments, while also keeping excellent relationships with tenants.

Our management company prides itself on being exceptionally responsive, setting us apart from many other property management companies. We understand that timely communication is crucial for both property owners and tenants, so we make it a top priority. Whether you have a question, need an update, or are dealing with an urgent issue, we are readily available via phone, email, or our online portal.

What makes us different is our commitment to proactive communication. We don’t just wait for you to reach out to us; we keep you informed every step of the way, whether it’s about routine property updates, maintenance activities, or tenant interactions. Our dedicated team ensures that you’re never left in the dark, providing peace of mind knowing your property is in good hands. We’re here to make your experience as seamless and stress-free as possible, with the kind of attentive service that many other companies simply don’t offer.

Less than 24 hours.

We are proud to be part of all property management accreditations such as NARPM, IREM, CAI, PMA, and AOBA with certifications in project management, ACoM, Financial Management, and more.